Privacy Policy Black Hope Tattoo Limited

Effective Date: 28.07.2025

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1. Who We Are

This privacy policy applies to Black Hope Tattoo Limited, a tattoo studio based in Colchester, Essex, UK.

Our contact details:

Business Name: Black Hope Tattoo Limited

Email: info@blackhopetattoo.com

Address: 16 Trinity Street Colchester Essex CO1 1JN

Phone: 01206 548041

We are committed to protecting your personal information and your right to privacy. This policy explains how and why we collect, store, use, and share your information.

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2. What Information We Collect

We collect personal data from you when you:

• Book an appointment

• Fill out consent forms in-studio

• Contact us via email, phone, or social media

• Subscribe to our marketing communications

Personal data may include:

• Full name

• Date of birth (for age verification)

• Email address

• Phone number

• Address (if required for invoicing or delivery)

• Medical information relevant to tattooing (e.g., allergies, medications, health conditions)

• Emergency contact information

• Social media usernames (if applicable)

• Tattoo preferences or reference images

We may also collect information via CCTV for security purposes, if applicable.

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3. How We Use Your Data

We use your data to:

• Schedule and manage tattoo appointments

• Communicate with you about bookings, aftercare, and services

• Ensure legal and safety compliance through client consent forms

• Handle payments and invoicing

• Respond to queries and support requests

• Send occasional marketing emails or texts (if you’ve opted in)

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4. Legal Basis for Processing

We process your personal data based on:

• Consent – when you voluntarily provide information for marketing or bookings

• Legal obligation – for health and safety, insurance, or record-keeping purposes

• Contractual necessity – to fulfil tattoo appointments or product purchases

• Legitimate interests – such as improving our service and maintaining a safe studio environment

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5. Sharing Your Information

We do not sell or share your personal data for commercial purposes.

We may share data with trusted third parties:

• Booking software providers

• Payment processors (e.g., Square, Stripe)

• Legal or insurance advisors (in case of disputes or claims)

• Law enforcement (only when legally required)

All third parties are required to respect the security of your data and act in accordance with data protection laws.

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6. Data Storage and Security

We take reasonable steps to protect your personal data from loss, misuse, or unauthorised access.

• Digital data is stored on password-protected devices or GDPR-compliant cloud systems.

• Paper forms (e.g. consent forms) are stored in a locked cabinet in a secure area of the studio.

• Access is restricted to authorised staff only.

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7. Data Retention

We retain client records (including consent forms) for a minimum of 7 years, in accordance with insurance and legal requirements. After this period, data is securely deleted or shredded.

You can request deletion of your data (where legally possible) at any time.

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8. Your Data Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate or incomplete data

• Request deletion of your data (where permitted)

• Withdraw consent for marketing at any time

• Complain to the Information Commissioner’s Office (ICO) if you believe we have mishandled your data

To exercise any of your rights, contact us at:

📧 info@blackhopetattoo.com

You can learn more about your rights at:

https://ico.org.uk/for-the-public/

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9. Cookies

Our website may use cookies to enhance your experience and collect anonymous usage data. You can adjust cookie settings in your browser at any time.

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10. Changes to This Privacy Policy

We may update this policy from time to time to comply with changes in the law or studio practices. The most recent version will always be available on our website or in-studio.